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Unemployment Benefits Help

Unemployment Claims Manage Your Benefits Job Search Resources
  • To receive benefits, customers have to apply online for jobs each week and take a Workforce Skills exam.
  • Applicants are automatically routed to the basic skills exam (three parts reading, writing, and math).
    The exam is only required once when first filing a claim.
  • Applicants need to enter the log of employers they have contacted, including full addresses and zip codes.
  • Applicants need e-mail addresses to receive PIN numbers.

CareerSource Comprehensive One-Stop Career Centers:

Gateway: CareerSource Career Center
(Most accessible by public transportation.)
5000 Norwood Avenue, Suite 2
Jacksonville, FL 32208
Phone: (904) 924-1710 ext. 2460
Fax: (904) 924-1725
Directions @ Google Maps
Southside: CareerSource Career Center
6800 Southpoint Parkway, Suite 950
Jacksonville, FL 32216
Phone: (904) 997-3100 ext. 2360
Fax (904) 425-6450
Directions @ Google Maps

Services for the Unemployed:

E-Gov Image
  E-Government Portal
Includes links to many governement assistance programs.

COBRA Continuation of Health BenefitsCOBRA
Lost your job but want to extend your health insurance? Department of Labor page that explains the COBRA programs.

Florida Department of Children and Families  State of Florida Assistance
Apply for additional assistance from the State of Florida.

Lifeline and Link-up Florida  Lifeline and Link-up Florida
The Lifeline program provides discounts on monthly phone service charges and Link Up provides a discount on the cost of installing phone service for qualifying low-income households. Lifeline and Link Up are supported by the federal Universal Service Fund (USF).
Low-Income Home Energy Assistance ProgramLow-Income Home Energy Assistance Program
The Low-Income Home Energy Assistance Program provides federal money to nonprofit agencies and local governments so they can assist low-income families with home heating and cooling costs. The program provides grants directly to local county governments and nonprofit agencies who then determine who will receive assistance. Applicants must apply within the county they reside.
Benefit Eligibility Screening Tool (BEST)Benefit Eligibility Screening Tool (BEST)
BEST helps patrons find out if they can get Social Security benefits. Based on answers to questions, this tool will list benefits for which they might be eligible and provide more information about how to qualify and apply.