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Volunteer Opportunities

Complete an online Volunteer Application and someone will contact you shortly about volunteering. Depending upon assignment, a background screening may be required.

Adopt-a-shelf Assistant Assistant In Children's Area Assistant in Teen Area
Bilingual Computer Class Facilitator Computer Class/E-Classroom Assistant Consumer Service Assistant
Customer Service Assistant ESL Volunteer Instructor Gift Processing Assistant
Greeter Materials Processing Assistant Neighborhood Branch Assistant
Office Assistant Program Events Assistant Shelver

Volunteer Opportunities listed in order of need.
Bilingual Computer Class Facilitator
Assist in facilitating computer and other technology education classes to Spanish-speaking customers.
Answer basic customer questions, and occasionally help customers with accessing online services like e-government, employment, etc.
Occasionally help translating computer guides from English to Spanish and vice versa. Available at various locations.

Required skills: Proficient in English and Spanish. Excellent customer service skills, computer experience. Patience and a professional attitude.
Computer Class/E-Classroom Assistant
Assist in facilitating computer classes, answer basic customer questions, and occasionally help customers with accessing online services like e-government, employment, etc. Available at various locations.

Required skills: Excellent customer service skills, computer experience. Patience and a professional attitude.
Customer Service Assistant
Assist customers as needed. This includes helping customers at the self-check machines, logging on computers, etc.  Available at various locations.

Required skills: Excellent customer service skills, computer experience.   Patience and a professional attitude.
Adopt-a-shelf assistant
Are you a stickler for neatness? Then, we need your help! Maintain order and appearance of assigned section of shelving. Identify books belonging to other branches and return them to Circulation for rerouting. Read spine labels and re-shelve books not in proper order. Shift books as necessary to assure easy access. Remove bookmarks, paper, and litter from books and shelves. Available at various locations.

Required skills: Organizational skills, familiarity with Dewey and knowledge of alpha/numeric order.

Length of Commitment: Three (3) months
Shelver
Use your organizational skills at the library. The library relies on its volunteers to assist with sorting and shelving books and other library material. Organize shelves, periodicals, tables and displays. Ensure proper placement of books or inspect tapes. Clean and repair books as necessary. Available at various locations.

Required skills: Organizational skills, familiarity with Dewey and knowledge of alpha/numeric order.
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ESL Volunteer Instructors
ESL Instruction - Share your knowledge of the English language by teaching English to students who know little or no English. Requires a commitment of at least 16 weeks.
Volunteers will be trained to provide small group instruction in a library setting; opportunities include teaching traditional classes with textbooks or facilitating drop-in conversation clubs.
Materials are provided to at no cost. Groups meet twice a week for approximately 90 minutes.
The majority of our classes are in the afternoon and early evening.
For more information, click here. Available at various locations.

Required skills: Customer Service skills, presentation and teaching skills, patience, and a desire to work with others. Training will be provided.
Assistant in Children’s Area
Discover your creative side. Come help us prepare items for craft projects and assemble accessories and props for story times. Assist with displays. Register children for programs. Provide specific service to the librarians during programs. Provide assistance in maintaining appearance of shelves. Available at various locations.

Required skills: Ability to work with children, ability to follow instructions, and customer service skills.
Assistant in Teen Area
Feel like a teen again. The Teen area of the Main Library is looking for volunteers to assist in preparation for programs including craft project preparation, set-up, and break down. Provide specific service to professional staff during programs. Assist with displays. Provide assistance in maintenance and appearance of shelves. Available at various locations.

Required skills: Ability to work with teens, ability to follow instructions, customer service skills.
Program Events Assistant
Get a free backstage pass to a library program. Assist Library personnel with preparing for library programs that are held at the library and other locations. Also, assist during program by passing out brochures/information/handouts, assisting people attending the program with questions, and taking photos of the event. Available at the Main Library.

Required skills: Customer Service skills, patience, and a desire to help and work with others, knowledge of audio visual equipment a plus.
Consumer Advocate Aide
Every great library needs a computer whiz. Answer general questions and assist with basic functions of the computer. Assist customers with locating websites for writing resumes and setting up business plans as well as library materials on job hunting, interviewing, and resume writing. Provide assistance in locating online applications for obtaining food stamps, welfare, and affordable health care. May provide assistance using the JPL catalog. Available at various locations.

Required skills: Customer service skills, computer and Internet experience. Patience and professional attitude.
Greeter
If you love meeting and talking with people, then the Library is looking for you. Greet customers at the door. Provide assistance and direction to customers. Available at various locations.

Required skills: Excellent customer service skills.
Materials Processing Assistant
Get a look at the library from behind the scenes. Label and de-label materials. Stamp books. Process new and withdrawn materials. Assist with daily book drops. Assist in packing and unpacking of delivery reserves. Copy materials, organize and file City of Jacksonville documents. Available at various locations.

Required skills: Familiarity with Dewey, clerical/secretarial skills, independent worker, functions well under limited supervision, and attention to detail.
Reference Desk Assistant
Attention Librarians, volunteers are needed to assist staff with reference inquiries, search on-line databases and print resources as required to assist customers. Volunteers also index and organize materials for easy use by the public. MLS degree is required. Available at various locations.
Required skills: MLS degree, knowledge of library resource materials and reference resources and excellent customer service skills.
Neighborhood Branch Assistant
Learn all about the library by volunteering as a Neighborhood Branch Assistant. Sort and shelve books and other library materials. Organize shelves, tables and displays. Ensure proper placement of books. Clean and repair books as necessary. Answer general questions and assist with basic functions of the computer. Provide assistance in locating websites and using software. Prepare items for craft projects and assemble accessories and props for story times. Register children for programs. Provide assistance during programs. Read with and to children. Assist with homework. Provide academic support at the library to elementary aged children. Available at Brentwood, Brown-Eastside, and Westbrook branches.

Required skills: Organizational skills, familiarity with Dewey, knowledge of alpha/numeric order, customer service skills, computer and Internet experience, patience and professional attitude, ability to work with children, ability to follow instructions. Dependability, general reading, writing and math skills.
Gift Processing Assistant
Come find out what happens to those books that are donated to the library. Assist with sorting through books that have been donated to the branch. Process books for collection to be shelved and box up books for the book sale. Available at Willowbranch.

Required skills: Organizational skills
Office Assistant
Gain valuable on-the-job training and experience by helping the library with general office duties such as, answering and making calls, filing, making copies, and data input. Available at various locations.

Required skills: Clerical/secretarial skills, excellent customer service skills, computer skills, good organizational skills, knowledge of other languages a plus.
VOLUNTEERS DO MAKE A DIFFERENCE!