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"How Do I...?"

 
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To Log In

To access your account, click on the following link at the top of the Jacksonville Public Library home page.
My Account Image for Link
The login screen will appear:
My Library Account

To login, enter your entire library card number from the front of your library card. For example, FJP0001234567, not 0001234567.

Enter your PIN and click LogIn.
Forgot your PIN?
If you are attempting to login and do not know your PIN, click ‘Forgot your PIN’ and this box will be displayed:
Change PIN
Type in your library card and click ‘submit’ and you will receive an email with a link to change your PIN.

Note: This only works if you have a valid email address on your library account. If you don’t, you will have to call 904-630-BOOK and change your PIN over the phone. You can also change your PIN at any library location.