Contact the Library

Our goal is to respond as quickly as possible, but please allow 2-3 days for a response, especially when submitting questions over the weekend.

Report a Lost or Stolen Library Card

Reporting a card lost as soon as possible will prevent any misuse of your card. Members are responsible for any activity on their card until the library is notified.

Question About My Account

Please use this form to submit questions about your library account.

Need a New PIN?

Please use this form to submit a request to replace a lost or forgotten PIN.

Ask a Reference Question

The library answers brief, factual questions via email, or provides suggestions to help find the information needed.

Website Questions

Please use this form to submit questions about this website.

Suggest a Purchase

We welcome our customer's suggestions for the purchase of new materials.

Submit a Comment or Suggestion

We welcome suggestions from our customers! Please use this form to send us general comments or suggestions about library services and programs.

Overdrive Digital Media Questions

Unable to find answers to your question under Overdrive Help? Submit this form.

Book a Librarian

Would you like a personal introduction to resources available at the Main Library? Need more time with a librarian than you can get over the phone or if you just walk in? Then use this form to Book a Librarian.

Talking Books/Special Needs Library

Email: TalkingBooksSpecialNeeds@coj.net

If you have questions, please contact the library at (904) 630-2665 or visit any library location.
TTY services are available for the hearing impaired: TTY 904-630-2740.

We want to know how you feel about our services, our staff, our facilities and our collections! So take part in our survey and let us know what you think!