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Contact the Library

Our goal is to respond as quickly as possible, but please allow 2-3 days for a response, especially when submitting questions over the weekend.

Report a Lost or Stolen Library Card
Reporting a card lost as soon as possible will prevent any misuse of your card. Members are responsible for any activity on their card until the library is notified.
Question About My Account
Please use this form to submit questions about your library account.
Need a New PIN? Replace a Lost or Forgotten PIN?
This can now be changed in your library account.
Sign Up For Email Notifications
Use this form to sign up for email notifications such as reminder notices, notification that an item you requested is available for pickup, etc.
Change My Email Address
Use this form to change your email address in your library account.
Sign Up for Text Notifications
Use this form to sign up for text notifications that an item you requested is available for pickup.
Ask a Librarian
We and other Florida librarians answer brief, factual questions via live chat, texting and email, or provide suggestions to help find the information needed.
Technical Support
Use this form if you have login problems or error messages when trying to use our online services.
Website Questions
Please use this form to submit questions about this website.
Suggest a Purchase
We welcome our customer's suggestions for the purchase of new materials.
Submit a Comment or Suggestion
We welcome suggestions from our customers! Please use this form to send us general comments or suggestions about library services and programs.

Digital Media Questions

Help is available for OverDrive, Zinio and other digital media on the eBooks and More page or

Submit this form

Book a Librarian
Would you like a personal introduction to resources available at the Main Library? Need more time with a librarian than you can get over the phone or if you just walk in? Then use this form to Book a Librarian.
Talking Books/Special Needs Library
Email: TalkingBooksSpecialNeeds@coj.net
Library Card Applications
Application for Library Membership - Online
(Fill out application online, print, and bring, along with a valid form of ID, to your nearest library location.)


Application for Library Membership (Spanish) - Online
(Fill out application online, print, and bring, along with a valid form of ID, to your nearest library location.)


Application for Library Membership
(Print form, fill out in ink, bring it, along with a valid form of ID, to your nearest library location.)


Application for Library Membership (Spanish)
(Print form, fill out in ink, bring it, along with a valid form of ID, to your nearest library location.)


Library eCard Registration - Online
Allows access to most electronic resources on our website from your home.

If you have questions, please contact the library at (904) 630-2665 or visit any library location.
TTY services are available for the hearing impaired: TTY 904-630-2740.

We want to know how you feel about our services, our staff, our facilities and our collections! So take part in our survey and let us know what you think!