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About the Library

Specific information about the library | Library Value Calculator | Strategic Plan | Annual Reports

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The Jacksonville Public Library is a large library system, consisting of a 300,000 sq. ft. Main Library and twenty regional, community and neighborhood branch libraries. We also serve the needs of the community with Talking Books Library for Disabled Customers and an active adult literacy program.

The system directly serves residents and employees of Duval County both within the Jacksonville city limits and the Beaches and Baldwin communities. Residents of neighboring Baker, Clay, Nassau and St. Johns Counties are also able to partake of the services provided by JPL provided they meet the following criteria:

  • A resident or property-owner in Duval County
  • A Duval County Public School (DCPS) teacher
  • An employee of the City of Jacksonville, (Offices/Agencies of City Government)
  • Currently attending a college located in Jacksonville, or
  • Military personnel or family members of military personnel who reside in the state of Florida (must have valid military ID).

Strategic Plan

Vision
Start Here. Go Anywhere!

Mission

To enrich lives, build community, and foster success by bringing people, information, and ideas together.

Core Values

  • Service
  • We are dedicated to making a positive difference in people’s lives.

  • Teamwork
  • Life is better when we work together.

  • Excellence
  • We settle for nothing less than the highest quality outcomes.

  • Innovation
  • We prize creativity, flexibility, imagination, and fresh ideas.

Goals

Fundamentals

GOAL #1. Outstanding Customer Experience

The library provides the people of Jacksonville an outstanding experience with every encounter.

GOAL #2. Maximum Value

The library maximizes public awareness, relationships, efficiency, and funding in order to provide the greatest benefit possible to the people of Jacksonville.

GOAL #3. Engaged and Skilled Staff

The people of Jacksonville are served by an engaged library staff with the skills and training they require to provide high-quality, 21st Century library and information services.

Focus Areas

GOAL #4. Technological Success

The library improves service through technological advances and helps customers benefit from information technology in their own lives.

GOAL #5. Educational Success
The library supports the educational success of Jacksonville’s youth.

GOAL #6. Economic Success
The library provides information resources and programs to help the people of Jacksonville find jobs, start and grow small businesses, and manage personal finances.

Approved by the Board of Library Trustees on September 12, 2013

View the complete plan here.

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